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Privacy Policy

Last Updated: May 6, 2026

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LUCID Nightscapes LLC, doing business as LUCID Nightscapes, respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information submitted through our website and related communication channels.

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By using our website or submitting information through our contact form, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when contacting us, requesting a consultation, submitting a project inquiry, uploading project photos, or communicating with us.

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This may include:

  • First and last name

  • Email address

  • Project location or service address

  • Project interests, such as landscape lighting, outdoor sound, bistro lighting, temporary event lighting, solar bollards, or other requested services

  • Project details, design goals, HOA or community-related information, and compliance notes

  • Photos, files, or other materials you choose to upload

  • Communications between you and LUCID Nightscapes

  • Payment, scheduling, or project-related information if provided through a third-party platform we use in the future

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You are not required to upload photos, but doing so may help us better understand your property and project goals.

2. How We Use Your Information

We use the information you provide to:

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  • Respond to inquiries and consultation requests

  • Evaluate project fit, location, scope, and feasibility

  • Prepare design recommendations, estimates, proposals, and project plans

  • Schedule consultations, demos, installations, follow-ups, and service visits

  • Communicate about your project by email, phone, text message, or other reasonable methods

  • Improve our website, services, design process, and customer experience

  • Maintain business records and comply with legal, contractual, tax, accounting, insurance, and operational obligations

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We do not sell your personal information.

3. Project Photos and Uploaded Files

If you upload photos, videos, documents, or other files through our website, we may use those materials to evaluate your project, prepare design concepts, estimate scope, communicate internally, and discuss your project with appropriate team members, vendors, subcontractors, or licensed professionals when necessary.

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Please avoid uploading anything you do not want reviewed for project-related purposes.

4. Email and Text Communication

If you submit a project inquiry, we may contact you using the email address or other contact information you provide. In the future, we may also use text messages for scheduling, reminders, project updates, follow-ups, and consultation-related communication.

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We do not currently offer a public marketing newsletter signup. If we add marketing emails in the future, we will provide a reasonable way to opt out.

5. Website Analytics, Cookies, and Advertising Tools

Our website may use cookies, analytics tools, pixels, tracking technologies, or similar tools to understand website performance, improve our marketing, measure advertising effectiveness, and learn how visitors interact with our website.

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These tools may include, now or in the future:

  • Wix analytics or website performance tools

  • Google Analytics

  • Google Ads tracking

  • Meta/Facebook advertising or pixel tools

  • Other similar analytics, advertising, or website optimization tools

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These tools may collect information such as your device type, browser, pages visited, general location, referral source, and interactions with our website. You may be able to limit cookies or tracking through your browser settings or device settings.

6. Third-Party Services

We may use third-party service providers to help operate our business and website. These may include website hosting platforms, form tools, analytics services, advertising platforms, scheduling software, CRM tools, payment processors, project management systems, email services, and similar providers.

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For example, we may use platforms such as Wix, Jobber, Google, Meta, payment processors, or other business tools. These third parties may process information according to their own privacy policies and terms.

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We are not responsible for the privacy practices of third-party websites, platforms, or services that we do not control.

7. Payments

We currently accept payments through approved invoicing systems, payment processors, project management platforms, or other third-party tools. Payment methods, deposit requirements, due dates, and processing details may vary by project and will be provided through the applicable proposal, invoice, payment link, or service agreement.

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If you submit payment through a third-party platform, your payment information may be processed by that provider. We generally do not intend to store full payment card information directly on our website.

8. How We Share Information

We may share information when reasonably necessary with:
 

  • Team members or representatives assisting with your project

  • Vendors, subcontractors, suppliers, consultants, or licensed professionals involved in estimating, designing, coordinating, or completing a project

  • Website, analytics, advertising, CRM, scheduling, payment, or business software providers

  • Legal, insurance, accounting, or professional advisors

  • Government authorities, courts, regulators, or other parties when required by law or necessary to protect our rights, customers, business, or property
     

We do not sell personal information to third parties.

9. Portfolio and Marketing Use

We may request or capture photos and videos of completed projects for portfolio, website, social media, advertising, or other marketing purposes. When practical, we avoid displaying sensitive or clearly identifying information, such as visible street addresses, house numbers, license plates, private documents, or street names.

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If you have concerns about project photos or identifiable details, contact us at legal@lucidnightscapes.com.

10. Data Security

We use reasonable administrative, technical, and operational safeguards to help protect information submitted to us. However, no website, email system, storage platform, or internet transmission is completely secure. You submit information at your own discretion.

11. Data Retention

We may keep your information for as long as reasonably necessary to respond to inquiries, manage consultations, complete projects, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, support warranties or service history, and operate our business.

12. Your Choices

You may contact us to request that we update, correct, or delete certain personal information, subject to legal, contractual, operational, accounting, insurance, and recordkeeping needs.

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You may also adjust browser or device settings to limit certain cookies or tracking tools.

13. Children’s Privacy

Our website and services are intended for adults and property owners, managers, or authorized decision-makers. We do not knowingly collect personal information from children under 13.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of our website after updates are posted means you accept the revised policy.

15. Contact Us

For privacy-related questions, requests, or concerns, contact:

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LUCID Nightscapes LLC
Celebration, Florida
Email: legal@lucidnightscapes.com

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